Privacy Policy

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Privacy Notice

Protection of privacy and personal data are among Célia Alimentos' priorities and this privacy policy aims to record the company's commitment to security and transparency in the processing of this data, as provided for in current legislation.

Our privacy commitment:

  • We respect your privacy and your choices;
  • We make sure that privacy and security are incorporated into everything we do;
  • We do not send you marketing communications unless you asked us. You can change your mind at any time;
  • We never offer or sell your data;
  • We are committed to keeping your data safe and protected. This includes working only with trusted partners;
  • We are committed to being open and transparent about how we use your data;
  • We do not use your data in ways that have not been informed of it;
  • We respect your rights and always try to accommodate your requests, as far as possible, according to our own legal and operational responsibilities.

This page aims to detail how Celia Alimentos collects, uses, shares and protects personal data from its users (via site), as well as the existing alternatives for processing this data.

What are the data collected and how do we use it?

Célia Alimentos performs personal data processing, which are understood as data that allows you to identify or make a natural person identifiable. You are not required to provide your personal data, however, the lack of some requested information can affect our ability to provide the requested products and services.

The company collects personal data when the user requests a service or register through the forms available on the site.

Personal data requested for contact: Name, telephone, email address and city, having its consent as a legal basis.

Personal data requested to send curriculum: Name, full address, date of birth, city, telephone and email.

Personal data requested to send curriculum of commercial representatives: Full name, date of birth, city, telephone, email and CPF.

The data list collected usually includes: Identification data, contact data, navigation data (cookies, IP address) and other data eventually needed to perform these services. It may vary according to the relationship between Celia Alimentos and the data subject.

If the holder/user includes information with sensitive personal data (health, genetic or biometric data, ethnic origin, political, philosophical or religious opinions, union affiliation, orientation or site comments/message fields, we will exclude data immediately and without notice.

In what situations does Celia Foods collect personal data?

Personal data is collected by the company for the following exemplary situations:

  • Request contact return;
  • Contact;
  • Request regarding privacy;
  • Curriculum sending;
  • Use of the restricted area.

What is the purpose of collecting and processing personal data?

The collection and treatment of personal data are performed for legitimate, explicit and specific purposes, or by consent informed and validated by the holder. Most personal information is provided directly by the holders, for one of the following reasons:

  • Receive news regarding the company;
  • For navigation on our websites safely;
  • Contact;
  • Contact return request;
  • Requests regarding privacy;
  • Participation of selection for job vacancy or commercial representative;
  • Use of resources available to representatives.

Célia Alimentos stores opt-in consent tests (express) when this consent is considered, by applicable privacy laws, essential for data processing. Likewise, if the consent is revoked, proof of such revocation is also stored.

Any consent given by data holders for the collection and use of personal data should be given free will and in response to clear information from Célia Alimentos regarding the use of the indicated data. Such consent may be withdrawn at any time by the data holder without improper complications, being aware that, without the consent it is not possible to comply with the request of the holder. The date, content and validity of such consent must always be documented.

Disclosure / sharing of personal data

Disclosure / sharing with third parties:

Célia Alimentos may reveal personal data if necessary for: (a) compliance with applicable law, regulations, legal process or government request; (b) Applicable Terms of Service, including potential violation investigation; (c) detect, audit, prevent or otherwise address fraud, technical or security issues; (D) Protect against impending damage to Célia Alimentos' rights, properties or safety, its users or the public, as required or permitted by current legislation.

We can share your personal data within the Célia Alimentos group to fulfill our legal obligations, to avoid fraud and/or protect our tools, to improve our products and services, or have obtained your consent to do so.

We have trusted outsourced suppliers to perform a series of commercial activities on our behalf. We only provide the information necessary for the execution of the service in question and demand that they commit to the same level of protection and privacy of their data that Célia Alimentos would have been dealing directly, this includes the obligation not to use their personal data for any purpose other than the purpose of Célia Alimentos, as well as confidentiality obligations and security patterns, among others. For example, we can trust services that require the processing of your personal data to:

  • Third parties that help us and help us provide digital and e -commerce services, such as social networking monitoring;
  • Advertising, Marketing, Digital and Social Media Agencies to help us provide advertising, marketing and campaigns, analyze their effectiveness and manage their contacts and questions;
  • Third parties necessary to deliver a product, p. Ex., Delivery services;
  • Third parties that help us and help provide IT services such as platform suppliers, hosting services, maintenance and support to our databases, as well as our software and applications that may contain data on you (these services can sometimes involve access to your data to perform the necessary tasks);
  • Credit reference agencies to assess your credit risk and verify your information when this is a condition to sign a contract with you.

We can also disclose your personal data to third parties:

  • If we have a duty to disclose or share their personal data in order to comply with a legal or regulatory obligation;
  • To comply with and apply our Privacy Notice Terms or other terms and conditions you have accepted;
  • To protect the rights or security of Celia Alimentos, our customers or employees;
  • If we have your express consent to do so.

We can disclose your personal data to our partners:

  • We can publish in our supports social networking content. If you consult the content of social networks on our website/apps, a Cookie of this social network can be stored on your device. We invite you to read the policy of Cookies of these social networks for more information;
  • When we use Google's advertising services on our websites/app, Google accesses and uses your personal data. If you want to know more about how Google uses your personal data in this context, see the terms of use and the Privacy Policy available here, which govern these services and the processing of the data.

What are the rights of the holders in relation to their personal data?

The holder of the personal data has the following rights in relation to his data, as such rights are recognized by applicable laws:

  • Processing confirmation: Confirmation of the existence of data treatment maintained by Célia Alimentos;
  • Access to data: access to data collected by the company, except for cases of commercial secrecy and industry protection;
  • Data correction: Request for the correction of data containing incomplete, outdated or erroneous information;
  • Anonymization and block: Anonymization and blocking of unnecessary, excessive or dealt with in non -compliance with the provisions of applicable legislation. Anonymization will be considering the use of reasonable and available technical means at the time of data processing;
  • Portability: PERSONAL DATA PORTABILITY UNDER THE EXPRESS REQUIREMENT. Célia Alimentos and its controlled companies reserve the right to deny portability in case of personal data that can compromise their commercial and industrial secrets;
  • Data sharing information: Information on personal data that is shared with public and private entities;
  • Revocation of consent: Revocation of the consent given, at any time, upon express request of the holder. The revocation procedure will always be free and facilitated;
  • Elimination of personal data: Personal data will be eliminated at the end of its purpose or in the case of the manifestation of the desire to revoke its consent to perform that treatment. Subject to local legal requirements, Célia Alimentos can keep the personal data in case: (i) be legally obliged to keep them; (Ii) to comply with laws and/or regulations that determine it; (Iii) needs data to establish, exercise or defend legal claims; (Iv) needs to maintain data control for public health reasons;
  • Disbursement of personal data: can be requested through the request form, whose access link follows at the end of this document.
  • Request with ANPD: Petition in relation to your data against the controller before the National Data Protection Authority; But before taking this attitude, we ask you to contact Célia Alimentos by Privacy Portalso that we can solve the problem.


It is important to highlight that it is possible to exercise all the rights indicated above by contacting us through the Privacy Portal.

Célia Alimentos will respond to requests made by data holders to exercise their rights, within a period of a reasonable time, after requesting them or within a specific period that may be required by applicable local legislation.

Célia Alimentos will treat and investigate complaints made by data holders for any violation of these rules or data privacy legislation and will respond to such complaints in a timely manner.

How is personal data security guaranteed?

Célia Alimentos has appropriate technical and organizational measures to protect personal data such as information classification, backup and data restoration and identity and access management. These measures are based on safety risks and data protection analysis.

We are committed to keeping your personal data protected and we have all the right precautions and safeguards to do. We contractually demand that third parties of trust that eventually treat your personal data do the same.

To protect your personal data and, after receiving it, we use strict procedures and security resources to prevent unauthorized access. Since the transmission of information over the internet is not fully secure, and it is not possible to ensure the complete security of data transmitted to our site, we ask you to be careful and attention in the form of transmission and the choice of personal data that is shared with us.

How long is data retained?

We only keep your personal data for the time you need to achieve the purpose for which we collect or store it, to meet your needs, or to fulfill our legal or regulatory obligations.

The data may be maintained in our files in compliance and compliance with the deadlines defined in the legal system in question. This therefore justifies the maintenance of personal data on our bases, under the same security and protection mechanisms.

Personal data registered in the database will be stored for a period of 01 (year) and may be deleted in less time by Célia Alimentos, without notice to the holder. If the holder wants the deletion, correction or change of his registration, he can do so at any time, requesting through the Privacy Portal.

The information entered for curriculum registration will be stored with us for a period of 2 (two) years, for future selections of candidates.

We can retain some personal data beyond the periods indicated above to fulfill our legal or regulatory obligations, as well as to allow and guarantee the regular exercise of our rights (eg in judicial, administrative or arbitral proceedings), or for statistical or historical purposes.

When we no longer need to use your personal data, it will be removed from our systems and registrations or anonymous ones so that you can no longer be identified from this data.

Our websites and apps can occasionally contain links For and originated on websites of our networks of partners, advertisers and affiliates. If you follow one link For any of these sites, consider that these sites have their own privacy policies and that we are not responsible for these policies. Check these policies before sending any personal data to these sites.

We can also offer you the opportunity to use your social media login. If you do, know that you share your profile information with us, depending on your social media platform settings. Visit the respective social media platform and analyze your privacy policy to understand how your personal data is shared and used in this context.

Social media and user -generated content

Some of our sites and apps allow users to present their own content. Remember that any content sent to one of our social media platforms can be viewed by the public. Therefore, you should be careful when providing certain personal data, for example financial information or address information. We are not responsible for any third party actions if you publish personal data to one of our social media platforms, and we recommend that you do not share this information.

Contact with the person in charge

If you have any questions or concern about how we deal with and use your personal data, or would like to exercise any of your rights above, contact us by Privacy Portal. Célia Alimentos appointed Mrs. Mariana Bonfanti Munaretto as in charge of data protection (“DPO”). The user can contact DPO through the Privacy Request Form, at the bottom of this page, or email: rh@celiaalimentos.com.br

Mediation and Election Forum

This policy is subject to the Law of the Federative Republic of Brazil and the Meleiro District Court is competent to settle any controversy regarding it.

Changes to this policy

This online privacy policy can be changed without notice due to technological, legal or commercial factors, with immediate effect after publication on websites. By changing this policy, Célia Alimentos will change the date of update that appears at the top and will publish the latest version of the document. If there are changes in the way Celia Alimentos uses users' personal data, they will be notified through websites, highlighting these changes before their implementation. Users' rights in relation to this policy will not be reduced without their explicit consent.

Informative: Terms and Definitions

  • Antispyware: Program or software specifically developed to detect, nullify and eliminate spyware and other types of malicious computer codes;
  • Anti-virus: Program or software specifically developed to detect, nullify and eliminate viruses and other types of malicious codes from a computer;
  • Cookie: They are digital files with small data fragments (and usually with a single identifier), which are stored on your device through the browser or application and that hold information to identify it, as well as your preferences;
  • Cryptography: Science and art of writing messages in ciphered form or code. It is used, among other purposes, to: authenticate the identity of users, electronic transactions and protect the confidentiality of personal and commercial communications;
  • Personal data: Data related to the identified or identifiable natural person;
  • Sensitive: Data related to racial or ethnic origin, religious conviction, political opinion, union affiliation or organization of religious, philosophical or political character, given to health or sexual life, genetic or biometric given, when linked to a natural person;
  • Firewall: Device consisting of the combination of software and hardware, used to divide and control access between computer networks. Personal Firewall (Firewall Specific Type): Software or program used to protect a computer from unauthorized access from the internet;
  • Logoff: Procedure where the user informs the departure of a website to close communication sessions in order to avoid unauthorized access by third parties;
  • Browser: Application used for browsing websites and internet portals;
  • Spam: Term used to refer to unreserved emails, usually sent to a large number of people;
  • Spyware: Term used to refer to a large software category that aims to monitor a system activities and send to third parties the information collected, in a disguised, unauthorized and malicious manner, such as stored data, passwords, bank and personal information;
  • Treatment: All operation performed with personal data, such as those referring to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, elimination, evaluation or control of information, modification, communication, transfer, diffusion or extraction;
  • User/ Holder: Anyone authorized to access restricted areas of Célia Alimentos websites, upon identification and authentication, or free access areas, especially customers, suppliers, partners, representatives, employees and candidates for job openings;
  • Virus: Program or part of a normally malicious computer program that propagates infecting the machine, that is, inserting copies of oneself and becoming part of other computer programs and files. It aims to cause damage to information, as well as perform other malicious activities.